Dear Shane and Jody
I felt compelled to write a letter of appreciation to you both for the way you and your wonderful
staff looked after our group over the last three days. Your facility meets the needs of both groups. The standard of your rooms is very comfortable
and well maintained yet you are able to offer these most presentable rooms at a price that is
very competitive. Congratulations also to you both in selecting staff who are so responsive in situations such as
those we experienced during our three breakfasts in the dining room. They were all under a lot
of pressure but all responded extremely well. Please extend my thanks to them all.
Probus Club of Balnarring
On behalf of Breast Cancer Network Australia, Channel 9 and Shane Crawford, I would like to thank you again for providing 2 nights accommodation for ‘That’s What I’m Walkin’ About’.
I have attached photos taken of yourself with Shane and will send another email with the other photo of your staff member.
The crew appreciated and thoroughly enjoyed staying at Comfort Inn Bell Tower.
Just wanted to send a quick thank-you for a wonderful night on Saturday. The food was great, (however, I probably over catered). The service was good and I would highly recommend The Glass House to anyone.
Hi All at the BellTower.
Just wanted to thank you for a great night on Saturday Night.
It was a wonderful location, food was great service awesome and staff helpful all night.
Thankyou for making our night be a wonderful event.
Shane & Jody
On Saturday th 29th of August my family and I had the plesure of staying at your Bell Tower Inn. I would like to take this oppatunity to give you some feed back on our stay. I run a IGA Supermarket and always value any feed back, negative or positive.
It was Fantastic the moment i made contact via email the service was fantasict Tanjill handled our booking and could you please pass on my thanks to her as her customer service was A1. I did thank her when we checked and said we would be back. We also a meal on saturday night which was also exellent and again the sevice was great. Could you please pass on our thanks to all your staff and thank you again for a enjoyable stay.
“Hi Jodie, Shane and Alison -
Just wanted to write again to thank you all for your work during our Meet. We had a club meeting on Monday and everyone was very impressed with your service and facilities, in particular how their cars looked parked around the complex.
Jodie and Shane we wanted to thank you for your voucher and the committee wanted Phillip and I to have it so that we could finally see something of Ballarat. We will think about that and whether some other member might really enjoy getting away from it all. I will let you know when I come back from my holidays.
We will be highly recommending your venue to anyone who asks, so once again thank you”
Phillip and Margaret Harrington
“Dear Sir, I have just received my jewellery box and contents which I inadvertently left at your Inn. I wish to express my thanks to your staff for their honesty and efficiency which I greatly appreciate. You are fortunate to have such staff. With thanks.”
“Just a short note to say thank you, the service was excellent, the staff very friendly. We had two meals in the Glasshouse and both were some of the best I have ever tasted. Congrats”
Dave Howard, Orbost
"Excellent Thanks. Another wonderful stay. Thank you, Merry Christmas and see you next year"
Wilma Tomkins & Kevin Larkins. Mildura
“On behalf of our 150th Anniversary Committee and the Board of Management of Ballarat Health Services I would like to express our sincere appreciation to you and your staff for their efforts at our 150th Anniversary Dinner on 30 November. Your staff certainly contributed significantly to a very enjoyable event. Feedback from attendees has been incredibly positive."
Andrew Rowe. Chief Executive Officer
“The staff are amazing! It didn't matter who you spoke to they were all helpful, friendly, happy, enjoyed a joke and were extremely professional. Congratulations.”
“Thanks for all your help and hospitality, it is “simply the best”. My brother has had a Blinder of a stay!”
Stan & Bob Hill
“Rob and Lyn and all the crew, We are most thankful for what you do, The food so nice and cooked well, we'll be back sometime I can tell, With a dish of chicken and a dish of steak, Very hard, the choice to make, However when it comes to dessert, whatever the choice, its sure to hurt, So thank you so much for the care you've shown, As motels go you are sure on your own.”
WOK The Bus Driver
“Thank you so much for your hospitality to make the KLR Marketing School such a success. Please pass onto your staff we appreciate their service. The dinner was excellent.”